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FAQ's
Q
What is the minimum order?
A
30 Cards
Q
Does this website use Pop Ups?
A
Yes it does use Pop Ups. These are required to enable functionality of the website.
Q
What is timescales and how long will my order take?
A
We quote 10 working days, but we aim to deliver in 7working days.
Q
Do you have a Brochure?
A
We do have a Brochure
Q
Is your discount off all of the order?
A
We will discount 20% off all of the order only off the Internet.
Q
Will you take an order off the telephone?
A
No
Q
Do all cards have a paper insert?
A
Yes but you can also have on certain cards print direct.
Q
How can I pay?
A
By credit card through Protx our secure payment provider.
Q
Is delivery Free and can you delivery Internationally?
A
Yes anywhere in the UK mainland on a 24 Hour service.
For the Channel Islands, IOM and Ireland the charge is £18 to up to 72 Hours
For Europe and the Rest of the World please email us at
sales@christmas-charitycards.co.uk
Q
Who is your carrier?
A
Interlink – you can be emailed or sent a text at the point of despatch with your consignment number for tracking go to
www.interlinkexpress.com
Q
Can I track my order on line?
A
Yes login and go to track my order.
Q
How much do the Charities receive?
A
10 pence per card.
Q
What is the latest date that I can order?
A
Friday the 12th December is the last date but order early to avoid the hassle
Q
Can I have samples?
A
You can have up to 3 Blank card samples, which will be posted in 24 Hours email us at
sales@christmas-charitycards.co.uk
Q
Will I receive a proper VAT invoice?
A
Yes your invoice will be attached to your delivery